Nearly 5 million DoorDash users, drivers and dealers were exposed personal information
Drivers license numbers of around 100,000 ‘ Dashers ‘ have also been accessed.
DoorDash revealed in a blog post on Thursday that it had information about a third-party unauthorized access to 4.9 million customers.
Customers, drivers and dealers joining the DoorDash platform on or before 5 April 2018 were infringed on 4 May 2019. The firm said that users who joined after 5 April 2018 were not impacted.
Five months were needed to make DoorDash aware of the unauthorized activity. The food supplier said it became conscious of a third-party service provider’s suspected activities previously this month.
The data affected involves profile details, such as names, e-mail addresses, shipping addresses, order history, telephone numbers and hacked passwords, which implies that the real password can be undeciphered from third parties. DoorDash says that.
The last four digits of client payment cards could also be displayed. However, DoorDash has stated that full credit card data such as full card numbers or a CVV has not been accessed.
Some drivers or merchants may also have the last four digits of the bank account numbers exposed, but complete bank account data was not accessed.
DoorDash said the data accessed was not adequate to create fraudulent purchases or withdrawals from banks.
Roughly 100,000 riders also had access to their driver’s license numbers.
Since the violation was found, DoorDash has taken measures to prevent unauthorized customer access and improve safety on the platform. These measures include adding extra data security protective layers, enhancing security protocols and recruiting external professionals to detect and reject threats.
It has also reached the people impacted.
The firm added that while passwords were not considered compromised, it encourages customers to make them a precautionary measure.
“We deeply regret the frustration and inconvenience that this may cause you. Every member of the DoorDash community is important to us, and we want to assure you that we value your security and privacy,” DoorDash wrote.
Last month, DoorDash bought one of its competitors Caviar in a money combination of $410 million and DoorDash was a favorite stock.